Agile Insights Blog

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Online or In-Store? Find the Best Balance of Both for Your Brand.

By Tracy Corry on Aug 2, 2022 8:40:18 AM

The sudden spike in online shopping in the early days of the pandemic has some experts maintaining that eCommerce’s penetration of usage was propelled ten years into the future in a matter of a mere three months. (McKinsey). People who had never shopped on digital platforms had no choice but to purchase online as stores, restaurants, and warehouses shut down. In the first year of the pandemic, e-commerce sales rose by 43% -  $571.2 billion in 2019 to $815.4 billion in 2020 - according to the U.S. Census report. It’s clear that perceptions about online shopping have shifted dramatically across all generations as more people are now open to it than ever before.

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