If there is even a chance that your customers think that your company spends more time and money marketing how socially responsible it is than actually investing in such efforts, this post is for you. There has been a lot of attention in the press lately on businesses that are suspected of greenwashing, or “CSR-washing”, and it would be wise for companies to take a deeper look into their sustainability and ethical practices and investments before they themselves land in the negative spotlight.
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Short answer – pretty important! Sustainability is no longer the buzzword it once was at the turn of the century – it’s now a ‘must-have’ instead of a ‘nice-to-have’ when it comes to consumer purchasing behaviors and if your company isn’t committed to reducing their environmental footprint, you might find yourself falling behind the competition.