Agile Insights Blog

2 min read

We love lookalikes, and here's why you should too.

By Tracy Corry on Nov 16, 2022 1:37:21 PM

At Vennli, our mantra is “Your Customers Know Best. Listen to them.” We know that there is nothing more valuable than truly understanding your customers - what makes them decide to choose your brand, how they feel about your customer service, what their pain points are, and the list goes on and on. Having these insights about your current customers helps you keep them satisfied, loyal, and coming back for more.

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2 min read

Do You Still Know What Your Customers Want?

By Tracy Corry on May 31, 2022 10:04:43 AM

It’s hard to turn on the television or read your daily news updates without seeing a segment addressing rising inflation rates. Several key factors have created a perfect storm for inflation rates nearly reaching a 40-year high; the pandemic, the conflict in Ukraine, high energy costs, supply chain disruptions, and heightened consumer demand have all contributed to price increases across every industry. From the gas pump to the grocery aisle to the housing market, consumers are nervously watching prices increase and business owners are feeling the pressure of raising their prices and cutting costs, while still trying to keep their customers happy and loyal.

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2 min read

Finding the Right Messages, Not the Right Message

By Erik Larsen on Apr 27, 2021 2:56:50 PM

Unlike the Lord of the Ring’s “one ring to rule them all,” there is never one message that will resonate with all of your customers. This is true for your own employees as well. With the rise of the COVID-19 pandemic, many companies have turned the lens on themselves. This has largely taken the form of gathering opinions on remote work and maintaining team collaboration, but some companies have sought input from their employees on how to keep not only themselves, but also their customers safe. In today’s political and social climate, addressing the safety concerns of your employees is another area where one message is not going to get through to everyone.

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