Feedback plays an important role in a company’s growth. Whether it be feedback from your customers or boss, internal and external growth is driven by feedback. If you don’t have a good market research plan in place, it can be very hard to elicit good and actionable customer insights. Vennli can help there.
But what about creating a feedback culture at work? For some reason, this can seem even more difficult than trying to capture good actionable customer feedback to drive business growth.
Encourage a learning culture and teach your team the right way to actually hear feedback. Additionally, teach your leaders how to properly give feedback and do it more frequently. Once these pieces of the puzzle are in place, you are well on your way to working within the feedback culture.